Contact Us

Tangshan Kuwo Technology Co., Ltd.
The company operating Zomrevat.

Email: service@zomrevat.com
Business address: Rooms 2208-2209, 22nd Floor, Office Building 2, Shidai Building, Jianshe North Road, High-tech Industrial Park, Tangshan, Hebei, China.

Product questions

Send the product name or link and the information you need, such as dimensions, materials, power requirements, included accessories or suitability for a particular display location.

Order and delivery support

Include your order number and the email address used at checkout so we can locate your purchase.

If you are ordering for an event, tell us the planned date when making an enquiry. Providing a date does not establish a delivery guarantee.

Product concerns

Describe the issue and provide photographs of the item, packaging and affected component where available. For illuminated products, include the model and power source used.

Stop using an item that appears damaged or defective while the concern is reviewed.

Changes and cancellations

Email us as soon as possible if you need to amend an address or cancel an order. We will check fulfillment status, but changes cannot be guaranteed once processing or dispatch has begun.

Return requests

Contact us before mailing a return. We will provide the appropriate return address and instructions. The business address above is not an automatic return destination.

Do not email passwords, full payment-card numbers or unnecessary sensitive information.